The CAA Membership Terms & Conditions 

 Children’s Activities Association CIC

Membership Terms and Conditions

1.    Application of terms and conditions 1.1.    These terms and conditions (“Terms”) apply to fellowship and standard membership (“Membership”) operated by Children’s Activities Association CIC (“CAA”) with registered number
09316784 (“we” or “us”). By applying to be a member of our Membership, you agree to the following Terms and that these prevail over any inconsistent terms or conditions contained, or referred to, elsewhere or as implied by law, trade custom, practice or course of dealing. The agreement between us and you, the person or entity applying (or accepting an invitation) to be a member of our Membership (“you”) and which is subject to these Terms (“Contract”), shall come into effect upon you applying to be a member of our Membership and shall continue until terminated in accordance with these Terms.

1.2.    These Terms should be read in conjunction with our Website Terms of Use, Privacy Policy and Acceptable Use Policy (all of which can be found on our website (“site”)).

1.3.    Any content posted or submitted by you to our site or to our Facebook Group or any other type of forum in the course of your Membership is subject at all times to the Acceptable Use Policy.

1.4.    Where you are a corporate entity, “you” as used in these Terms shall be deemed to include your officers and employees and you shall procure that such officers and employees fully comply with these Terms.

1.5 Where you are a franchisor and are applying for membership on your own behalf and on behalf of some or all of your franchisees, you are responsible for the actions of each of your franchisees and shall ensure that they comply with these terms as though they had been directly a party to this contract and shall indemnify us and keep us indemnified against any damages, losses, claims, costs, expenses, fees and any other liability that we may suffer or incur as a result of any action or inaction of any of your franchisees in relation to the Membership.

2. Membership

2.1.  There are 2 levels of Membership as follows:

  • ·        A fellowship membership is a by invitation only member who enjoys all of the benefits of standard membership but with the opportunity to participate in the strategy of the CAA by attending an annual strategy meeting.
  • ·        A standard membership provides the benefits set out on our website at .
  • 2.2.  We may at our absolute discretion refuse either type of membership to any person or entity and we shall not be obliged to state our reasons for such refusal.
  • 2.3.  By applying to be a member (or by accepting an invitation to become a member), you agree that:
  • 2.3.1.          you will at all times abide by the Code of Practice of the CAA which can be viewed at . If you fail to comply with the Code of Practice, we may terminate your membership as set out in paragraph 7 below; and
  • 2.3.2.         if a complaint is made to us in relation to an activity provided by you, you will fully and honestly participate in any investigation that our Complaints Committee (or any person duly authorized on its behalf) make into any such complaint and will respond promptly and in any event within 7 days to any requests for information from us. If as a result of our investigation, it is the Committee’s belief that you have breached the Code of Practice or otherwise given the customer valid grounds for a complaint and such complaint has not been remedied by you, we shall have the right to terminate your membership immediately in accordance with paragraph 7 below. The decision of the committee in relation to its investigation into any compliant made to us is final and binding.
  • 2.4.  Memberships shall continue unless they expire or are terminated by either of us in accordance with paragraph 7 below.
  • 2.5.  You agree to keep user details and your password for the site confidential at all times and to not disclose them to any third party. You must notify us immediately if you become aware of any unauthorized use of your account and you shall indemnify us against all claims, damages, losses, costs or expenses (including professional fees) and any other liability that arises from any unauthorized use of your account.
  • 2.6.  The online materials of the Membership are held on third party secure servers and we have taken all reasonable steps to ensure that the online content will be available at all times during the course of the Programme but in the event that such content (or any content added by you or other participants in the Programme) is not available in whole or in part at any time, or becomes corrupted, is deleted or is failed to be stored, we shall have no liability in any circumstances.
  • 2.7.  The materials we deliver as part of your Membership do not in any way constitute advice or recommendations. We are providing training and guidance only. We are not able to advise you on your individual circumstances. In particular any legal guidance provided as part of the Membership does not constitute legal advice in any way and any persons providing such guidance are not in any way acting as your solicitor.
  • 3.       Accreditation
  • 3.1.  When you apply for accreditation with the CAA, you agree as follows:
  • 3.1.1.         you will use your best endeavours to meet the timescales set out in the Code of Practice;
  • 3.1.2.         you will pay the fees or other sums related to the accreditation;
  • 3.1.3.         you will provide all reasonably required information to our third party provider of the accreditation services (“Accreditation Provider”);
  • 3.1.4.         that we have no liability for the actions of the Accreditation Provider;
  • 3.1.5.         that once you are fully accredited, you will need to renew your accreditation every 3 years to and remain a current CAA member in order to maintain the accreditation;
  • 3.1.6.         that you will allow the Accreditation Partner, its employees or contractors to visit your premises as reasonably required and on reasonable notice;
  • 3.1.7.         you will only use the CAA accreditation logo and any other reference to the CAA accreditation in accordance with the Code of Practice;
  • 3.1.8.         you may not use any materials in relation to CAA accreditation in any way that may mislead people or provide untrue or inaccurate information about the scope of the accreditation;
  • 3.1.9.         you must notify us in writing as soon as possible after and in any event within 7 days of receiving any complaint about any service that is the subject of a CAA accreditation and if such complaint is not resolved to our satisfaction, the accreditation will be rescinded without any obligation to repay you any amounts paid in relation to such accreditation or otherwise;
  • 3.1.10.      you will notify us in writing as soon as possible after and in any event within 7 days any change to circumstances that might call the accreditation into question or might impact negatively on the work of the CAA and it shall be at our discretion to rescind the accreditation (without any obligation to repay you any amounts paid in relation to such accreditation or otherwise);
  • 3.1.11.      you must comply with the Code of Practice at all times;
  • 3.1.12.       if you breach any terms of this agreement or fail to comply with the Code of Practice, your accreditation will be rescinded without any obligation to repay you any amounts paid in relation to such accreditation or otherwise;
  • 3.1.13.      all fees paid are non-refundable;
  • 3.1.14.      you shall indemnify the CAA and its employees and agents from and against all liabilities, professional fees (including reasonable legal fees), damages, losses, costs and other expenses in relation to any claims or actions brought against the CAA arising out of your accreditation by the CAA or your application for accreditation with the CAA.

4.    Payment

4.1.    The registration fee and ongoing annual fee payable for the Membership is as set out on the online order form or your invoice. You may make payment of the registration fee via the methods that are specified on the order form or on your invoice. All invoices are payable within 7 days of the date of the invoice. The annual membership is payable monthly or annually.  If paid monthly these are collected automatically by Direct Debit and you agree that we may take these monthly payments automatically without any further consent or notice from you.

4.2 Your membership shall renew automatically on the date falling 12 months after the date of your original application at the then current membership rates. We will contact you prior to the expiry of your membership to offer you the right to cancel your membership. If you do not cancel your continued membership shall be subject to the terms and conditions of membership that apply to the Membership at that time.

4.3.    Without prejudice to any other right or remedy that we may have, if any sum payable under these terms is not paid within 7 days of the date due we reserve the right to (i) charge interest from the date due for payment to the actual date of payment at the rate of 3% above the base rate of Lloyds Bank plc from time to time in force and/or (ii) suspend the Membership until such time as payment is made or the Contract is terminated.

4.4.    The total price payable as set out in the order form is inclusive of Value Added Tax.

4.5.    All payments are non-refundable. If you terminate your membership part way through a year, you remain liable to pay the remaining monthly payments for the rest of that year and the total payment for the rest of the year becomes immediately due and payable.

5.    Our obligations

5.1.    We warrant to you that the Membership is of satisfactory quality and reasonably fit for the purpose for which you purchased the Membership.

5.2.    Other than as set out in paragraph 5.1 above, all warranties and representations are excluded to the fullest extent permitted by law.

5.3.    We will endeavour to ensure that all information that we provide is accurate and up-to-date but we shall not be liable for any claims arising from such information being inaccurate or not up-to-date or otherwise.

5.4.    You acknowledge and agree that your personal data will be processed by and on behalf of us as part of us providing the Membership to you and consent to us using it in accordance with our Privacy Policy.

5.5          Where we offer third party services as part of the Membership, we have used our reasonable endeavours to ensure that these services are fit for purpose and of satisfactory quality but we make no warranties or representations about these services and shall have no liability for any loss, damage, claims, expenses, fees, costs or any other liability you suffer as a result of any reliance on or use of these services.

5.6 We believe that membership of the CAA is likely to have a positive impact on your insurance premiums for your children’s activities but we do not guarantee any such positive impact or any discount in your premiums.

5.7 Where your details are included on our site or on third party supplier sites such as we shall use or pass on to such suppliers accurate details of what you have provided to us. However it is your responsibility to check your details on such sites and to notify us if such details are incorrect or incomplete or if there is any change to such details and we will not be liable for any such errors or incomplete data. We do not guarantee the placing or prominence of any listing of your details on our site or on those of our third party suppliers.

5.8 Where we provide access to discounts with third party suppliers, we believe in good faith that these discounted products or services are of a high standard, however we cannot be liable for the actions or inactions of any of these suppliers. Any contract entered into in relation to such discounted goods or services is directly with the third party supplier and the CAA is not party to such contract. As such we disclaim any liability arising from such contracts and you enter into any such contracts or transactions at entirely your own risk.

6.    Intellectual Property

6.1.    We are the owner or the licensee of all Intellectual Property Rights and all other rights in the materials provided to you by us as part of the Membership (“Materials”) and nothing in these Terms or otherwise shall operate to transfer the ownership of the Intellectual Property Rights in the Materials to you or to any other person.

6.2.    You may not at any time copy, reproduce, publish in any form, share, sell, dispose of or otherwise make available to a third party in any way any of the Materials.

6.3.    We grant to you a limited, non-exclusive, non-transferable, non-sub licensable, revocable licence to use all or any of the Materials for the purposes for which the Membership was provided only.

6.4.    Except as set out in paragraph 6.3, you may not use any of our intellectual property rights or those of our third party suppliers at any time except where duly licensed. Use of our logo and the use of the logo of our third party suppliers is strictly prohibited without our respective prior written consent. You may use the membership badge that you are provided with as part of the Membership in accordance with the Code of Conduct.

6.5.   Where you contribute any materials to the Membership, you grant us a non-exclusive, transferable, sub licensable, irrevocable licence to use such materials in any way we see fit for the advancement of the CAA. You warrant that such materials provided by you do not infringe the intellectual property rights of any third party and agree to indemnify us and keep us indemnified at all times against any liability we may suffer as a result of you providing us with and us using in any way such materials.

6.6 You may not without our prior written consent make any audio or visual recordings of any part of our Materials.

6.7.    We may from time to time record any or all or any part of the Materials being delivered during your attendance.  You authorise us to use your image and voice in any such recordings (and to make use of such recording in any way we think fit) without payment, other condition or need for further consent.

6.8.    You acknowledge that certain information contained in the Materials is already in the public domain.

6.9.    You are not permitted to sell or promote products or services to other members of our Membership at any time without our prior written permission.

6.10.    The provisions of this paragraph 6 shall survive termination of the Contract.

7.    Term and termination

7.1.    The Contract shall continue until your membership expires, other than for the Terms that are specifically stated to remain in force which will survive termination of the Contract.

7.2.    You may terminate your Membership and the Contract at any time by emailing us at No refunds will be provided and you remain liable to pay the membership fees owed for that year, which total amount shall immediately become due and payable. Where you have set up recurring payments through a direct debit or otherwise, it is your responsibility to terminate these payments.

7.3 We may terminate your membership at any time upon notice to you if, further to paragraph 2.3.2 above, we adjudicate that a valid complaint has been made against you in relation to an activity you have provided and you have not remedied such complaint to the satisfaction of the customer.

7.4.    Notwithstanding the provisions of paragraph 7.1, either of us may terminate the Contract on written notice to the other with immediate effect if at any time:

7.4.1.   the other commits any serious or repeated breach or non-observance of any of the provisions of these Terms (which shall include any breach of the Code of the Practice that can be viewed at; or

7.4.2.    the other (i) makes a resolution for its winding up, (ii) makes an arrangement or composition with its creditors, (iii) makes an application to a court of competent jurisdiction for protection from its creditors, (iv) is unable to pay its debts, (v) ceases trading or an administration or winding-up order is made or an administrator or receiver is appointed in relation to such party, (vi) is declared bankrupt or (vii) is convicted of a custodial offence (other than a road traffic offence); or

7.4.3.    the other party commits any fraud or dishonesty or acts in any manner which in the opinion of the terminating party brings or is likely to bring the terminating party into disrepute or is materially adverse to the interests of the terminating party.

7.5.    On or before the date of termination of the Contract, you shall immediately pay any unpaid fees or other sums payable under these Terms (which for the avoidance of doubt shall include any remaining instalments for that year regardless of the point at which the Contract is terminated).

7.6.    Termination of this agreement shall not affect either of our accrued rights, remedies, obligations and liabilities of either of us as at the date of termination of this Contract, including the right to claim damages in respect of any breach of the Contract that existed at or before the date of termination.

7.7.    Any delay by us in exercising our right to terminate the Contract shall not constitute a waiver of our right to terminate or to seek any other remedy.

7.8.    Paragraphs which expressly or by implication have effect after termination of the Contract shall continue in full force and effect after the date of termination of the Contract.

7.9.    This paragraph 7 shall survive termination of the Contract.

8.    Liability

8.1.    We shall not be liable for any loss of profits, loss of business, depletion of goodwill and/or similar losses, loss of anticipated savings, loss of goods, loss of contract, loss of corruption of data or information or any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses suffered or incurred by the you as a result of you entering into the Contract and/or us providing the Membership.

8.2.    Our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance or contemplated performance of the Contract shall in all circumstances be limited to the price paid by you for the Membership.

8.3.    If we are prevented from or delayed in performing our obligations by your act or omission or by any circumstance outside of our control, we shall not be liable to you for any costs, charges or losses sustained or incurred by you that arise directly or indirectly from such prevention or delay.

8.4.    We shall not be not liable for additional costs incurred by you as a result of changes in (i) the Membership, (ii) any of the Materials, (iii) the location of venues, (iv) the time and date of sessions or (v) trainers, instructors or coaches.

8.5.    Nothing in this paragraph 8 shall limit our liability for death or personal injury caused by our negligence or for our fraud or fraudulent misrepresentation or for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

8.6.    The provisions of this paragraph 8 shall survive termination of the Contract.

8.7.    You acknowledge and agree that:

8.7.1.    The Contract constitutes the entire agreement and understanding between us and supersedes any previous arrangement, understanding or agreement between us relating to the provision of the Membership (which shall be deemed to have been terminated by mutual consent);

8.7.2.    in entering into the Contract you have not relied on any undertaking, promise, assurance, statement, representation, warranty or understanding (whether in writing or not) of any person (whether party to the Contract or not) relating to the provision of the Membership other than as expressly set out in the Contract.

9.    General

9.1.    By applying for Membership you warrant that:

9.1.1.    You are legally capable of entering into binding contracts; and
9.1.2.    You are at least 18 years old; and
9.1.3.    That all information you provide us with is materially true and accurate at all times and not misleading in any way.

9.2    You may not transfer any of your rights or obligations under these Terms to another person without our prior written consent. We can transfer all or any of our rights and obligations under these Terms at any time.

  • 9.3    All notices sent by you to us must be sent to Children’s Activities Association CIC at We may give notice to you at either the e-mail or postal address you provide to us in writing. Notice will be deemed received and properly served 24 hours after an e-mail is sent or two days after the date of posting of a pre-paid first class, recorded delivery or registered letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the first class, recorded delivery or registered post and, in the case of an e-mail, that the e-mail was sent to the specified e-mail address of the addressee.
  • 9.4    If any court (or other competent authority) decides that any of the provisions of these Terms are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be ‘severed’ from the remaining terms, which will continue to be valid to the fullest extent permitted by law.
  • 9.5    If we do not insist on performance of your obligations or we delay in exercising any rights or remedies that we have, that will not mean that we have waived such rights or remedies and will not mean that you do not have to comply with those obligations. If we do waive a default by you, that will not mean that we will automatically waive any subsequent default by you. No waiver by us of any of these Terms shall be effective unless we expressly say that it is a waiver and we tell you so in writing.
  • 9.6    We may vary these Terms (other than the price payable by you for the Membership) as we see fit from time to time and if we do, we shall notify you by email of the change of terms. Your continuation with the Membership will be deemed to be your acceptance of any new Terms.
  • 9.7    You accept that communication with us will be mainly electronic.  We will contact you by e-mail or provide you with information by posting notices on our site.  You agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.  This condition does not affect your statutory rights.
  • 9.8    A person who is not party to these Terms shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.
  • 9.9    These Terms and any dispute or claim arising out of or in connection with it shall be governed by English law and you and we both agree to the exclusive jurisdiction of the English courts.



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Children’s Activities Association CIC 09316784

13 Northumbria Walk,
Newcastle Upon Tyne,
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